These Terms & Conditions ("Terms") govern your access to and use of the website, applications, and services provided by WeDemat ("WeDemat", "we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1.About Our Services
WeDemat helps shareholders and their families recover, dematerialise, transmit, and manage shares and related investments, including the recovery of shares from the Investor Education and Protection Fund (IEPF). Our services are advisory and facilitative in nature. We do not provide legal, tax, or investment advice, and nothing on our website should be construed as such.
2.Eligibility
You must be at least 18 years of age and capable of entering into a legally binding agreement to use our services. By using our services, you represent that the information you provide is accurate and that you are authorised to act in respect of the shares or holdings concerned.
3.Information You Provide
To use our services, you may need to provide personal and holding-related information, such as your name, contact details, and details of your shareholdings. You agree to provide accurate, current, and complete information and to keep it updated. We handle your information in accordance with our Privacy Policy.
4.Communications & Consent
We contact you only with your explicit consent. When you submit your details through our website, request a callback, or otherwise reach out to us, you consent to being contacted by us by phone, email, SMS, or WhatsApp in connection with your enquiry and the services you have requested. We do not send unsolicited or promotional messages, and we never share or sell your contact details to third parties for their own marketing.
You may withdraw your consent or ask us to stop contacting you at any time by replying "STOP" to a message or by emailing us at gautam@wedemat.com.
5.Fees
Where fees apply to our services, they will be communicated to you in advance and agreed in writing before any chargeable work is undertaken. You are responsible for any government, regulatory, registrar, or third-party charges associated with your matter.
6.Your Responsibilities
- Provide accurate information and any documents reasonably required to process your request.
- Use our website and services only for lawful purposes.
- Not misuse, disrupt, or attempt to gain unauthorised access to our website or systems.
- Not impersonate any other person or misrepresent your authority over any holdings.
7.Intellectual Property
All content on our website — including text, graphics, logos, and design — is owned by or licensed to WeDemat and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
8.Third-Party Links
Our website may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third-party websites, and access to them is at your own risk.
9.Disclaimers
Our website and services are provided on an "as is" and "as available" basis. While we take reasonable care, we do not guarantee any particular outcome, timeline, or result in the recovery or processing of shares, as these depend on companies, registrars, regulators, and other third parties. To the maximum extent permitted by law, we disclaim all warranties, express or implied.
10.Limitation of Liability
To the maximum extent permitted by applicable law, WeDemat shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits or data, arising out of or in connection with your use of our website or services.
11.Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
12.Governing Law
These Terms are governed by the laws of India, and the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
13.Contact Us
If you have any questions about these Terms, please contact us:
- Email: gautam@wedemat.com
- Phone: +91 98339 09984
- Address: 304, Sea Flama, Dosti Flamingos, Upper Parel, Mumbai 400 015, India